We are searching for a highly qualified and motivated individual who will drive all technical and data components in our quest to be the best. United Way is seeking a thoughtful, innovative individual to lead efforts to have our 2-1-1 regions become and maintain a cutting edge 2-1-1 from a data and technology perspective.
Similar to the 9-1-1 emergency service, 2-1-1 is a nationally recognized, easy to remember phone number that quickly and effectively connects people in need with information and referral services. 2-1-1 currently provides this connection via phone, text, live chat and website.
The 2-1-1 Data and Technology Director will direct and guide a team in ensuring that PA 2-1-1 Southwest, 2-1-1 SEPA, and PA 2-1-1 Northwest are maximizing the potential of technology and information systems to serve the community, while providing a positive user experience for the public, 2-1-1 staff, non-profit agencies, and other end users of the 2-1-1 website and database.
Five years of relevant experience required. Master’s degree preferred; Bachelor’s degree or equivalent combination of education and related experience required.