211 Database Coordinator

The United Way of Southwestern Pennsylvania is seeking a 211 Database Coordinator for our Allegheny County focused initiative, an exciting initiative that links thirty counties in Pennsylvania with easily accessible and accurate information about community resources. 211 is a nationally recognized, easy to remember phone number that is currently available to 94% of the American public. This service provides an efficient connection between people seeking assistance with available local health and human service resources.

The 211 Database Coordinator will focus on ensuring that the data available for the project is as up-to-date and accurate as possible and is following National Alliance of Information and Referral Systems (AIRS) and PA 211 standards. The 211 Database Coordinator will also be responsible for regional reporting, organizing community awareness events, as well as managing overall updates in the system, raising community awareness of 211 and always promoting collaboration among agencies.

Bachelor’s degree in Human Services or Technology/Database related field preferred.