Entries by Megan McCue

WLC Wine Tasting Cancelled

Due to the COVID-19 outbreak, the 2020 Women’s Leadership Council Annual Wine Tasting has been cancelled. We had recently rescheduled […]

Part-Time 2-1-1 Resource Navigators (Pittsburgh Office)

Similar to the 9-1-1 service, 2-1-1 is a nationally recognized, easy-to-remember phone number that quickly and effectively connects people in need with resources. In the case of 2-1-1, the connections are to human services and community resources tailored to meet caller needs. The 2-1-1 service is widely available across the country and has recently become available in Pennsylvania.

This is not your ordinary call center job! We hire dedicated, talented people with big hearts. The 2-1-1 Resource Navigator handles customer inquiries by phone, text, chat, email or other medium from individuals seeking assistance with human services information or resources. The individual ensures that responses to inquiries are completed timely and according to established service and quality standards. This position focuses on showing empathy, patience, and professionalism while referring callers to the appropriate human service agencies that have the necessary resources to assist them with their basic needs of food, clothing, and shelter, etc. The ideal candidate will effectively and compassionately maintain the confidentiality of all caller information.

High School Diploma or GED and at least two years of customer service experience required; Bachelor’s degree in social work or health or human services related field plus two or more years of experience in health or human services, social work, or related non-profit organization preferred. Daytime or After-hours shifts available.

Accounting Supervisor (Pittsburgh Office)

United Way of Southwestern Pennsylvania is seeking a driven and talented Accounting Supervisor who wants to play a role in fulfilling our mission. The Accounting Supervisor will provide leadership and have primary responsibility for managing and directing the work of the Accounts Receivable and Accounts Payable specialists and is accountable for the contributor choice payouts and month end close accounting entries. Reporting to the Director of Finance, the Accounting Supervisor will ensure timely and accurate monthly closing of the general ledger. Will be responsible for assisting management with developing and implementing process improvements with a focus on maintaining an effective system of internal controls. Also responsible for establishing work goals and objectives of assigned team members.

Bachelor’s degree in Accounting, at least two to four years of mid-level experience in a similar role, with at least 2 years in non-profit accounting. Equivalent combination of education and experience will be considered. CPA is a plus.